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What is the difference between emergency and urgent?

Emergency: a situation that poses an immediate risk to health, life, property, or environment.

If a serious, unexpected and often dangerous situation requires immediate attention, you need to contact emergency services (999): i.e. someone has been hit by a vehicle and needs immediate attention for their injuries, you will need to contact an ambulance.

Urgent: An illness, situation or injury that requires urgent attention but is not a life-threatening situation: i.e. if someone is seeking help with their mental health, but they are not in immediate danger.

Contacting emergency services

• Call 999 for emergency services (fire, ambulance, police) If you find yourself in an emergency. This is when you or someone else is seriously ill or injured and a life is at risk.

Emergencies on campus

• Call 0118 378 6300 in the case of an emergency on campus. The University Security Team will be able to assist you in contacting the emergency services if necessary.
• Call 0118 378 7799 for any other non-emergency campus security concerns.

Urgent help or support

• Call 111 (NHS) or your GP If you have an urgent medical problem and you’re not sure what to do. Find out more.
• Call 101 (Police) or Report crimes online if it is not an emergency. .
• Visit your local , , minor injuries unit or urgent care centre.
• Visit or call your local GP.
• Talk to your .
• 伊人直播app Security Team. General enquiries: 0118 378 7799 / Email: securitycontrol@reading.ac.uk